Refund policy

Custom, Made-to-Order Prints

Every print is produced to order in a fine art photo lab. Because each piece is custom-made specifically for you, we cannot accept returns for change of mind or preference.

Damage in Transit

All prints ship with full insurance and professional packaging. If your artwork arrives damaged, contact us within 14 days at shane@suazostudios.com with photos of the damage. We will replace your print at no additional cost.

Quality Issues

Your satisfaction matters. If there is any defect in materials or craftsmanship, contact us within 14 days of delivery with a description and photos. We will work with our photo lab to either remake your print or issue a refund.

What We Cannot Accept

• Returns due to change of mind, color perception differences on monitors, or size preference
• Prints that have been hung, installed, or show signs of use
• Requests made more than 14 days after delivery

Contact

For any questions or concerns about your order, email shane@suazostudios.com.